Frequently Asked Questions

Yes. Every kitchen is hand built to order, allowing cabinet sizes, layouts and finishes to be tailored to your space rather than forcing you to design around standard stock units.

This approach gives you far greater flexibility in layout and ensures the final kitchen works perfectly within your home.

Yes. If you are using our installation and finishing service, we can spray your kitchen in a bespoke colour selected from recognised colour references such as RAL (including RAL K7) or Caparol. A £500 + VAT charge applies to cover custom colour matching, factory spraying and finishing.

Yes. Our kitchens are available in a carefully selected range of standard colours. If you are using our installation and finishing service, the cabinetry is factory sprayed and finished in your chosen colour. For self-installation projects, cabinets are supplied in either a Light Undercoat or Dark Undercoat, ready for your painter to apply the final paint finish.

Yes. Many customers come to us with plans, designs or quotations from other kitchen companies when they are exploring their options.

We are happy to review these and provide a comparable estimate for our cabinetry so you can better understand the differences in construction, materials and pricing.

Yes. You are welcome to visit our showrooms to explore the cabinetry and finishes in person.

Walk-ins are welcome and no appointment is required.

No. Many customers begin by sharing rough room dimensions or architect plans so we can provide an initial estimate.

It is also quite common for customers to come to us with designs or quotations from other kitchen companies when comparing options.

Installation can be arranged if required.

Some customers choose to use our installation service, while others work with their own builder or kitchen fitter.

Most customers start by sharing room dimensions or existing plans and we provide an estimated cabinetry cost.

This allows you to understand the likely budget before committing time to detailed design work.

From final design sign-off, manufacturing and delivery typically takes around 12–14 weeks.

We are able to offer very competitive pricing because we own our manufacturing facility in Vietnam, allowing us to control production directly and remove the layers of middlemen often involved in the kitchen supply chain.

Many kitchen companies purchase cabinets through multiple distributors or third-party manufacturers. By contrast, we work directly with our own factory and experienced craftspeople, which keeps costs efficient while maintaining strict quality control.

The result is a kitchen built using premium materials and traditional construction methods, but priced far more competitively than many comparable handmade kitchens.

Yes. A contrasting island is a popular design choice.

Many customers choose lighter cabinetry around the room with a deeper island colour to add visual interest and depth.

Yes. Our cabinetry can be designed to run full height to the ceiling.

This creates a more architectural appearance while maximising storage and eliminating gaps above the cabinets.

Yes. Decorative panels can be added to exposed cabinet ends, islands and peninsulas to create a refined, furniture-style finish.

Yes. In addition to our traditional Shaker design, we also offer a Slim Shaker style.

Slim Shaker features a narrower frame around the door panel, creating a cleaner and slightly more contemporary look while still retaining the timeless proportions of classic Shaker cabinetry.

Yes. We offer freestanding kitchen islands that create a furniture-style focal point while providing additional workspace and storage.

Currently these are supplied as part of a complete kitchen project rather than as standalone items.

Yes. We offer tall pantry and larder cabinets designed to maximise storage while keeping everything organised and easily accessible.

Yes. We offer both two-door and three-door panel configurations for tall cabinetry.

This helps maintain balanced proportions across taller units such as larders and appliance housings.

Yes. In addition to painted cabinetry, we also offer walnut-stained oak finishes.

This option highlights the natural grain of the timber and is often used for feature elements such as islands, pantry cabinets or shelving to create warmth and contrast.

We specialise in traditional in-frame Shaker kitchens, known for their timeless design, clean lines and durability.

This style features a solid frame around each cabinet door, creating a classic architectural look.

Yes. Our doors are made from 25mm thick solid hardwood frames with moisture-resistant MDF panels for stability and durability.

Our cabinetry is finished using multiple layers of professionally applied paint, creating a durable finish designed to withstand everyday kitchen use.

Our cabinets are constructed from 18mm oak-veneered moisture-resistant board with a clear matt finish, giving the cabinet interiors a premium appearance.

All drawers are solid oak with dovetail joints and run on Blum full-extension soft-close runners rated to carry up to 35kg.

A deposit secures your production slot and shipping schedule.

Because kitchens are made to order and production capacity is limited, we cannot guarantee a build slot until a deposit has been received.

We are a wholesale supplier and therefore the prices we quote are the lowest that we can offer. We’re confident you won’t find a like for like product at less cost, anywhere in the UK. You’ll see them on our website.

No. We’ll always try to help, but your kitchen cabinets are being specifically built for you, so once you’ve ordered, we get underway with the manufacture process.

Of course. We can supply everything that you’ll need for your brand new kitchen but you are free to buy whatever you wish from wherever you wish.

Yes, we offer a full 5 year guarantee on all of our kitchen cabinets. You can read the full terms of our guarantee on the website.

No, we do not offer finance or payment plans at this time.

There are two ways. You can either place your order on online or by visiting us at the Cirencester Shaker Wholesale Showroom where we can sort your order.

Unless you hear anything from us, you can be assured that your order will be manufactured and ready for delivery on the date range we advised at the time of placing your order.

We’ll let you know in plenty of time.

Sit back and relax and prepare your space for the arrival of your new kitchen cabinets.

This is very rare, but accidents do happen. We will always work with you to ensure that you are happy with your order.

No problem, our highly experienced showroom staff are on hand to assist.

We simply need to know what cabinets and accessories you’d like to order. We leave it to you to design and decide on the cabinets that will make up your kitchen. We are always willing to help with your choice or any technical questions.

Everything is made specifically for you, so we normally quote 10 weeks from the time of your order to when your kitchen cabinets will be ready for collection.

Yes, by arrangement, we can hold your order in our warehouse for a short period.

As a wholesale operation dealing mainly with trade buyers, we operate a collection service direct from our Cirencester warehouse. However, if you are unable to organise collection, we can do so on your behalf at an additional cost to your order.

Your kitchen cabinets are available for collection when we let you know that they are ready. We can organise delivery for you as well at an extra cost.

This is very rare, but accidents do happen. We will always work with you to ensure that you are happy with your order.

We make everything to order, and we quote 8-10 weeks from confirmation of order, but at the time of your order we’ll be able to give you accurate information about when your order will be ready for collection.

Yes. We make traditional hardwood “in-frame” shaker cabinetry. Each cabinet is constructed with solid oak veneer 18mm thick carcasses.

Hardware is included when your cabinets arrive, of course, it is no problem if you decide to change the supplied hardware.

We advise against using solvents and detergents when cleaning your cabinets, a damp micro fibre cloth is the recommended method.

No problem, we’re always here ready to help.

For on-site painting, we recommend using:

• small rollers
• fine brushes

This provides better control and a consistent finish, particularly when touching up after installation.

This depends on how your kitchen is being supplied.

Self-fit kitchens are supplied in a primer finish (light or dark) and are not fully finished.
They will require painting on site after installation.

Kitchens installed by our team are fully finished, including all top coats.

We recommend applying 1–2 final top coats after installation, depending on coverage and colour.

Very little preparation is needed.

Simply ensure that all surfaces are:

• clean
• dry
• free from dust, marks or grease

The cabinets are already primed and ready for finishing.

If you are choosing a self-fit kitchen, you will need to arrange painting after installation.

Your kitchen will not arrive fully finished.

Self-fit kitchens are supplied ready for final painting, with:

• 2 x sealer coats
• 1 x sprayed undercoat

This creates the ideal base for a high-quality painted finish after installation.

Touch-ups can be applied easily using a brush or small roller.

Painting after installation allows you to achieve a consistent final finish across the entire kitchen.

We recommend:

CAPAROL – Capacryl Aqua PU-Satin

This is the same high-quality paint system used in our factory finishing process.

Painting after installation ensures the best possible finish.

It allows:

• seamless touch-ups
• consistent colour across joins and panels
• a more refined, furniture-quality result

It also avoids damage during transport and installation.

Yes.

All cabinetry is prepared with multiple layers of primer and undercoat to create a strong, stable base.

When the final coats are applied after installation, this results in a durable, long-lasting painted finish suitable for everyday kitchen use.