1. Secure your place

Once you are happy to proceed with your kitchen order, a 50% deposit secures your production slot and shipping schedule.

Production capacity is limited, so we cannot guarantee a build slot until a deposit has been received.

Your deposit confirms your order and reserves your place in our manufacturing calendar.

Importantly, you do not need every design detail finalised at this stage.

Your production slot is secured first while the design continues to be refined. This means you can refine your layout and dimensions after paying your deposit, without cost changes purely due to cabinet sizing.*

*Please note that changes to specifications such as internal fittings or selected products, may affect final cost. Production slots and shipping schedules are secured by keeping to agreed decision deadlines.

2. Refine your design

Once your deposit is paid, your production and shipping slot is reserved for you.**
Your designer then works with you to refine your design and technical details. Design development can continue during this stage, giving you time to make the right decisions, provided agreed deadlines are met.

** Please note that production slots and shipping schedules are secured by keeping to agreed decision deadlines.

3. Final pre-production checks

Before production begins, we carefully review all layouts, measurements and key selections together. This makes sure you can move into the production phase with complete confidence. 

4. Your kitchen is made

As your kitchen moves through production, reference photographs are taken prior to wrapping and container loading. Once manufacturing is complete and your kitchen is ready to leave our workshop, the final balance becomes due prior to shipping. This is requested once we receive confirmation of your container booking and tracking details, and before the shipment departs from port in Vietnam.

5. Your kitchen is ready for delivery

Once your kitchen arrives at our warehouse, we arrange delivery to your home.  If installation has been selected, our professional fitting team installs the kitchen with care and precision.

Manufacturing and delivery typically takes around 12 to 14 weeks from final design sign off.

You can find out more about your choice of “We Install” or “Self Install” here